This fee covers the barrier return shipping cost when merchandise needs to be sent back to our warehouse. The barrier return shipping cost is calculated based on the weight and volume of the items being returned, ensuring a fair and transparent pricing structure for all our B2B customers.

Whether you are returning crowd control barriers, queue management posts, or any other product from your order, this supplement ensures your return is handled swiftly and professionally. Our logistics team processes all returns efficiently, minimising downtime for your operations.

At Potelet.eu, we are committed to straightforward, no-surprise pricing. The barrier return shipping cost supplement applies when a return is initiated by the customer and covers the full logistics handling from collection to warehouse receipt and restocking.

This is particularly relevant for event organisers, exhibition contractors, retail chains, and facilities managers across the UK and international markets who may need to adjust orders after delivery. Our return process is designed to be as smooth as possible, with clear communication at every step.

FAQ

• When does this barrier return shipping cost apply? This fee applies whenever a customer initiates a merchandise return requiring carrier collection or drop-off to our warehouse.
• Is the return shipping cost the same for all products? The fee may vary depending on the size, weight, and number of items being returned — contact us for a precise quote before initiating your return.
• Can B2B customers request a credit note after paying this fee? Yes, once the return is validated and goods are received in good condition, a credit note is issued for the returned products (excluding the return shipping supplement).